ORDERING

  1. What types of payment do you accept?
    • Major Credit Cards: Visa, MasterCard and American Express
  2. When will my credit card be charged?
    • Once your credit card has been authorized, your charges will be processed immediately. Monthly membership fees are prepaid on the anniversary month and day of the original purchase date for service starting on the following month. Recurring charges will include monthly membership and any other authorized charges – and automatically charged to the credit card information entered.
  3. How do I know that you have received my order?
    • Once your credit card has been authorized, your order will automatically process and you will see a screen that shows your order as having been successfully processed. You will also receive an email confirming your order.
  4. What is the Poker VT cancellation and refund policy?
    • If you cancel your membership after purchasing access to the Poker VT content, your access to Poker VT will terminate at the end of your current month’s billing period and your monthly billing will stop. All charges and fees are non-refundable.
  5. Do I have to worry about renewing my monthly membership each month?
    • No, we have made this an automated process, so you don’t have to worry about making a new payment each month.
  6. If I cancel my membership at any time and then decide to re-join later, is there a re-join fee?
    • No, if you cancel your membership and then decide to re-join, simply login into your account and update your billing information.
  7. How do I cancel my membership?
    • Log into your “My Account & Settings” page at PokerVT.com and click “Membership Info”; then click “Cancel My Account”.
  8. How do I update my credit card information?
    • Simply log into your “My Account & Settings” page and click on “Billing Info”.

SECURITY & PRIVACY

  1. What does Poker VT do with my information?
  2. Is my payment information secure?
    • YES.
      You can safely enter your entire credit card number via our secure server, which encrypts all submitted information using 128-bit Secure Sockets Layer (SSL) encryption. 

      In Microsoft Internet Explorer version 6 and below, a solid padlock will appear on the bottom right of the screen when encryption is in use. For Microsoft Internet Explorer version 7, the padlock is at the top of the page, to the right of the address bar. To determine whether 40-bit or 128-bit encryption is in effect, open the document information page using File->Properties. This will indicate whether “weak” or “strong” encryption is in use.

      You can verify SSL security in Mozilla Firefox by displaying the Security tab under Tools -> Page Info from the Menu bar at the top of the browser.

Windows

Minimum Requirements Recommended
Internet Connection: Cable or DSL Cable or DSL
Operating System: 2000, XP, or Vista XP or Vista
Computer Processor: 800 MHz Pentium III or Athlon, or better 1.5 GHz (XP), 2-GHz (Vista) 32-bit (x86) or better
Computer Memory: 512 MB or more 1 GB or more
Screen Resolution: 1024×768 pixels 1024×768 pixels or higher
Browser Configurations: Internet Explorer 6.0 or Firefox – with Cookies and JavaScript Enabled Internet Explorer 7.0 + or Firefox 2.0 + – with Cookies and JavaScript Enabled
Browser Plug-Ins: Adobe® Flash Player 9.0
… Available at: www.Adobe.com
Adobe® Flash Player 9.0 .124.0 +
… Available at: www.Adobe.com

Mac OS

Minimum Requirements Recommended
Internet Connection: Cable or DSL Cable or DSL
Operating System: Mac OS X 10.3.9 or better Mac OS X 10.4.3 or better
Computer Processor: 1 GHz G4 or better 1.25 GHz G4 or better
Computer Memory: 512 MB or more 1 GB or more
Screen Resolution: 1024×768 pixels 1024×768 pixels or higher
Browser Configurations: Safari or Firefox, Cookies – with Cookies and JavaScript Enabled Safari + or Firefox 2.0 +, Cookies – with Cookies and JavaScript Enabled
Browser Plug-Ins: Adobe® Flash Player 9.0
… Available at: www.Adobe.com
Adobe® Flash Player 9.0 .124.0 +
… Available at: www.Adobe.com

Linux

Minimum Requirements Recommended
Internet Connection: Cable or DSL Cable or DSL
Operating System: A reasonably modern 32-bit Linux environment is required. If you are running a 64-bit Linux distribution then you will need its 32-bit compatibility environment installed. A reasonably modern 32-bit Linux environment is required. If you are running a 64-bit Linux distribution then you will need its 32-bit compatibility environment installed.
Computer Processor: 800 MHz Pentium III or Athlon, or better 1.5 GHz or better
Computer Memory: 512MB or more 1 GB or more
Screen Resolution: 1024×768 pixels 1024×768 pixels or higher
Browser Configurations: Firefox, Cookies – with Cookies and JavaScript Enabled Firefox 2.0 +, Cookies – with Cookies and JavaScript Enabled
Browser Plug-Ins: Adobe® Flash Player 9.0
… Available at: www.Adobe.com
Adobe® Flash Player 9.0 .124.0 +
… Available at: www.Adobe.com

NOTE – Poker VT is intended for a “broadband audience.” It may not run as intended on slower computers or with slower Internet connections. Please review the recommended system requirements above for best results, also ensure that you have the most recent OS and web browser updates. For optimum performance in running Poker VT, you may want to close other application that may be running in the background that are using up system resources (such as Outlook, MS Office, or other RAM intensive applications).